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Kind Leaders Reframe from "Difficult People" to "Difficult Situations"...
All people are difficult. That is the truth. Reframing your own thinking from "difficult people" to "difficult situations" helps everyone move forward together to solve problems and meet organizational goals. As a leader or supervisor at work, I'm sure you've been in the situation where you have to work with an employee to solve a problem (potentially a recurring problem) and you find yourself feeling a sense of dread and anxiety. You might be thinking to yourself, "This is g

Karyn Ross
2 days ago5 min read


Why the Meeting Before the Meeting Helps People Assume Positive Intent
Humans are hardwired for negativity! Kind Leaders deliberately introduce practices to help people overcome that negativity bias and "assume positive intent" instead! Never underestimate the importance of “the meeting before the meeting”! Why? Because as human beings we all come hard-wired for negativity bias. That means we automatically ASSUME negative intent! That whatever it is ISN’T a good ideas; that we DON’T want to do it; that it WON’T work. But negativity bias doesn

Karyn Ross
Feb 241 min read


Recognition is Kind...and Key!
I went out to dinner with my son last night. We decided to eat at a restaurant he used to work at that is now under new ownership. While...

Karyn Ross
Jul 8, 20251 min read


Kind and Nice are Two Different Things!
It's easy to get confused and think that being kind and being nice are the same thing. They aren't. Here's why you need to be clear on...

Karyn Ross
Apr 9, 20253 min read


It's Tough (And Necessary) to Practice Kindness in Unkind Times
It's hard to practice kindness when you are in fear and times are tough. That's when it's the most important to practice, though! Day 5...

Karyn Ross
Apr 8, 20252 min read


Why is Work so Awful?
It's Monday. Did you have a great sleep last night, or did you toss and turn and dread getting up and going to work? Recently, I read an...

Karyn Ross
Feb 17, 20254 min read


Focus on the Means - The How!
Leading with kindness means focusing on "the means" or how you get there, just as seriously as you focus on the "ends"! A quick reminder...

Karyn Ross
Feb 6, 20251 min read


Kind Leaders' Words & Actions Help People Grow!
Quick question for you: How did the last interaction with your leader make you feel? Did it make you feel motivated and excited to come...

Karyn Ross
Jan 22, 20251 min read


Three Reasons Kind Leaders Need to Say Thank You!
I have a quick question for you today… Leaders… when was the last time you thanked a team member for their time and effort, even if they...

Karyn Ross
Jan 13, 20252 min read


Kind Leaders Help Team Members Shine!
By listening with open eyes, open ears, open mind and open heart! How did you sleep last night? Were you feeling nervous about heading...

Karyn Ross
Jan 2, 20252 min read


Time to reflect...and plan...Kindly!
As 2024 winds down and you start gearing up for 2025, please remember that setting and achieving goals aren’t the only - or most...

Karyn Ross
Dec 27, 20241 min read


Speak Up to Stop Unkindness
You can break the Vicious Circle of Unkindness by taking action and speaking out when you feel like you are being treated unkindly. So...

Karyn Ross
Nov 22, 20242 min read


Kind Leaders don't Tolerate Unkindness
As well as modeling how to be kind through their own words and behaviors, Kind Leaders don't tolerate unkindness in others. One of the...

Karyn Ross
Nov 11, 20241 min read


Unkind Leaders Create a Vicious Circle of Fear
“If people weren’t afraid of being treated unkindly (especially by their leaders) they wouldn’t feel fear.” And, “When people are afraid,...

Karyn Ross
Nov 7, 20242 min read


Cooperation, not competition, leads to solutions!
From my new blog, Karyn Says on my new Karyn Ross Consulting website ! So often people think that competition is the best way to drive...

Karyn Ross
Oct 23, 20241 min read


Kind Leaders Spell Out Which Actions are Allowed and Which Aren't!
Unless leaders define which specific actions are allowed - and which are not - organizational values are simply "words on a wall". Many...

Karyn Ross
Oct 20, 20243 min read


Toxic Office Culture Won't Exist if You Don't Allow It!
Are you a leader wondering why your office culture if toxic? If you are, please look first at yourself and why you are "allowing" people...

Karyn Ross
Oct 13, 20242 min read


How to Hold People Accountable: Part 2
So often, the phrase "hold people accountable" really means "I wish the other person would change...and do what they are 'supposed to'." ...

Karyn Ross
Sep 30, 20242 min read
You Can Start Leading With Kindness Today!
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