Noticing when they are struggling with change - even when it's a change they want and need - helps leaders practice empathy! My new computer set up is great...but it was hard to change even though I wanted it! As you may already know, I’ve had a vision impairment for almost a year. It’s become harder to see documents on my laptop, so I decided to get a monitor so that words could be larger. That entailed getting a new keyboard, going back to using a mouse instead of my laptop’s track pad, and...

Scrolling through LinkedIn can be a joy...and it can also be extremely frustrating, especially when you see something you disagree with and/or believe is totally factually wrong. Especially if the post topic is something that is triggering to you, it's easy to have a knee jerk reaction and just hit the keyboard and type a response letting the person who posted know, in no uncertain terms, how wrong they are and why. Problem is, when you do that, the person who posted isn't necessarily going...

Use these four steps when you see or hear someone being treated unkindly in your workplace. My 4 Step Approach to Countering Unkindness and Meanness at Work Have you ever been in a meeting at work where someone shares an idea and someone else responds meanly by saying something like “that is the stupidest thing I’ve ever heard”? If you have, you probably didn’t know what to do or how to respond. Especially if the person who said the unkind words was someone in power such as a supervisor or...