Best Kind of News

Effectively and clearly communicating with customers, team members and colleagues sets the stage for clients to be satisfied, targets to be met and exceeded, work to flow, and strong relationships to develop. It seems so easy and straightforward. Yet so often, this doesn’t happen. Lack of communication, miscommunication and misunderstood communication leads to upset and angry clients, missed deadlines and targets, and strained internal relationships. And frustrated Lean team

All people are difficult. That is the truth. Reframing your own thinking from "difficult people" to "difficult situations" helps everyone move forward together to solve problems and meet organizational goals. As a leader or supervisor at work, I'm sure you've been in the situation where you have to work with an employee to solve a problem (potentially a recurring problem) and you find yourself feeling a sense of dread and anxiety. You might be thinking to yourself, "This is g

Humans are hardwired for negativity! Kind Leaders deliberately introduce practices to help people overcome that negativity bias and "assume positive intent" instead! Never underestimate the importance of “the meeting before the meeting”! Why? Because as human beings we all come hard-wired for negativity bias. That means we automatically ASSUME negative intent! That whatever it is ISN’T a good ideas; that we DON’T want to do it; that it WON’T work. But negativity bias doesn

There is a big difference between having a conversation and having a debate. And I’m afraid that people have forgotten how to have...

Empathy isn’t something that’s made up. It’s something that is learned and practiced. It’s learned from watching and experiencing how...

There are many myths about kindness and Kind Leadership. One of the most prevalent is that kindness means putting up with 'bad...

If the common myth that people will take advantage of you if you are kind is holding you back from practicing kindness, it's time to...

It's easy to get confused and think that being kind and being nice are the same thing. They aren't. Here's why you need to be clear on...

It's hard to practice kindness when you are in fear and times are tough. That's when it's the most important to practice, though! Day 5...

Contrary to a common belief, people aren't born kind. They learn how to be kind (or unkind) from their leaders and by struggling to...

Kindness isn't about perfection. It's about challenging yourself and others to be as kind as you can be...and reflect, apologize and...

Kindness and oxygen are similar in that it is impossible to live without each of them every day. But practicing self-kindness isn't the...

It's Monday. Did you have a great sleep last night, or did you toss and turn and dread getting up and going to work? Recently, I read an...

Leading with kindness means focusing on "the means" or how you get there, just as seriously as you focus on the "ends"! A quick reminder...

By Karyn Ross Kind Leaders are the best kind of leaders because they work to reduce and eliminate fear and create trust by including and...

Quick question for you: How did the last interaction with your leader make you feel? Did it make you feel motivated and excited to come...

By listening with open eyes, open ears, open mind and open heart! How did you sleep last night? Were you feeling nervous about heading...

When, as a leader, was the last time you reached out and asked for help? For me, it was yesterday! My aunt and uncle haven’t been...

As 2024 winds down and you start gearing up for 2025, please remember that setting and achieving goals aren’t the only - or most...

You can break the Vicious Circle of Unkindness by taking action and speaking out when you feel like you are being treated unkindly. So...