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Use these four steps when you see or hear someone being treated unkindly in your workplace. My 4 Step Approach to Countering Unkindness and Meanness at Work Have you ever been in a meeting at work where someone shares an idea and someone else responds meanly by saying something like “that is the stupidest thing I’ve ever heard”? If you have, you probably didn’t know what to do or how to respond. Especially if the person who said the unkind words was someone in power such as a

Recognizing team member's efforts and work are a regular part of Kind Leader practice! 3 Things Kind Leaders Say on a Regular Basis My daughter started a new job a couple of weeks ago, and this morning she texted me that she was super happy because her new supervisor had let her know what a good job she was doing! As leaders, it’s easy to forget how important it is to recognize, on a regular basis, the great work that our team members are doing, and the time and effort they

Even if you don't have an official leadership role or title, you are a leader and can counteract unkind leadership at work. Three Things you can do to counteract unkind leadership “What can we do if our leaders aren’t practicing Kind Leadership?” This is the question I’m probably asked most by people working on teams in different organizations. Here’s what I always answer. There are three different things you can do: 1. You can speak up about how your leader’s words and act

Humans are hardwired for negativity! Kind Leaders deliberately introduce practices to help people overcome that negativity bias and "assume positive intent" instead! Never underestimate the importance of “the meeting before the meeting”! Why? Because as human beings we all come hard-wired for negativity bias. That means we automatically ASSUME negative intent! That whatever it is ISN’T a good ideas; that we DON’T want to do it; that it WON’T work. But negativity bias doesn

As a leader, once you accept that nothing and no one is perfect, everything is actually perfect! A few weeks ago I was diagnosed with a wrinkle in my retina. The good news is that I can still see out of my left eye and that the condition is unlikely to get worse. The bad news is that the vision in my left eye is blurry (like someone taped a piece of tape over the middle of my glasses) and it's unlikely to get any better. A new glasses prescription has helped some, but truth