Best Kind of News

Many years ago I had a customer service job in which I talked to clients on the phone all day. Although customers had a regular schedule...

Kind Leadership is about practice...practice...and then even more practice! I had a call with a very kind young leader a few days ago....

Always Assuming Positive Intent is a practice that takes a lot of practice. And it is the first of the three Think Kindly Key Behaviors....

Last week I created a poll on LinkedIn asking people what helped them most to move from “thinking” about doing something to actually...

It’s Martin Luther King Day today here in the United States. I didn’t grow up in the USA and when my son started preschool he learned...

As a leader, maybe you think that you shouldn't be afraid of anything. Maybe you also think that if you are afraid, you shouldn't show...

It’s the last day of 2022! As a leader, you may be asking yourself the following questions: Did I accomplish everything I set out to in...

Leaders words travel fast, travel far and carry a lot of weight. Are yours kind? Unfortunately, there's been a lot of talk about hate...

It's the time of year to celebrate diversity...and include everyone! A number of years ago, I was a new front-line customer service...

Self-talk check this morning! What’s the first thing that comes into your mind when you think about yourself? Is it a positive, kind...

I have some super exciting and very KIND and BIG news from our sister organization and non-profit, The Love and Kind Project Foundation!...

A few weeks ago, I had a great time being a guest on FloCareer's webinar for emerging leaders in the Tech Industry. One of the topics we...

It's World Kindness Day today! Here's my request today: Let's replace the word power with kindness! "Power” has so many negative...

Some people think that "kindness is for kids" and that it's an innate human characteristic. But I believe that kindness is learned human...

“Why do you ‘assume positive intent’ instead of not making assumptions at all?” That’s the great question I got from Nicola Long during...

“Why don’t people just do what they are supposed to do? I shouldn’t have to ‘hold their hand’ so they can get their work done.” That’s...

What is kindness? "It’s an ACTION you take to generate a positive effect and outcome for someone else!" As people go back to traveling...

A quick reminder today for all of you leaders! Kindness is about action! And behaviors! Just thinking about doing something to help...

It’s Monday morning! Maybe you’re on your way to work…or maybe you just got there! What I’d like you to do is take a moment and check...

What’s the first word that comes to your mind when you think about Leadership? Is it one of these: Probably not! Chances are it’s a word...