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Use these four steps when you see or hear someone being treated unkindly in your workplace. My 4 Step Approach to Countering Unkindness and Meanness at Work Have you ever been in a meeting at work where someone shares an idea and someone else responds meanly by saying something like “that is the stupidest thing I’ve ever heard”? If you have, you probably didn’t know what to do or how to respond. Especially if the person who said the unkind words was someone in power such as a

Recognizing team member's efforts and work are a regular part of Kind Leader practice! 3 Things Kind Leaders Say on a Regular Basis My daughter started a new job a couple of weeks ago, and this morning she texted me that she was super happy because her new supervisor had let her know what a good job she was doing! As leaders, it’s easy to forget how important it is to recognize, on a regular basis, the great work that our team members are doing, and the time and effort they

All people are difficult. That is the truth. Reframing your own thinking from "difficult people" to "difficult situations" helps everyone move forward together to solve problems and meet organizational goals. As a leader or supervisor at work, I'm sure you've been in the situation where you have to work with an employee to solve a problem (potentially a recurring problem) and you find yourself feeling a sense of dread and anxiety. You might be thinking to yourself, "This is g

There is a big difference between having a conversation and having a debate. And I’m afraid that people have forgotten how to have...