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All people are difficult. That is the truth. Reframing your own thinking from "difficult people" to "difficult situations" helps everyone move forward together to solve problems and meet organizational goals. As a leader or supervisor at work, I'm sure you've been in the situation where you have to work with an employee to solve a problem (potentially a recurring problem) and you find yourself feeling a sense of dread and anxiety. You might be thinking to yourself, "This is g

Kindness and oxygen are similar in that it is impossible to live without each of them every day. But practicing self-kindness isn't the...