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All people are difficult. That is the truth. Reframing your own thinking from "difficult people" to "difficult situations" helps everyone move forward together to solve problems and meet organizational goals. As a leader or supervisor at work, I'm sure you've been in the situation where you have to work with an employee to solve a problem (potentially a recurring problem) and you find yourself feeling a sense of dread and anxiety. You might be thinking to yourself, "This is g

You can break the Vicious Circle of Unkindness by taking action and speaking out when you feel like you are being treated unkindly. So...

Unless leaders define which specific actions are allowed - and which are not - organizational values are simply "words on a wall". Many...

Are you a leader wondering why your office culture if toxic? If you are, please look first at yourself and why you are "allowing" people...