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Tue, Oct 05


NSKL Class - How to Have a Difficult Conversation Kindly

This practical, interactive class will give you the skills, knowledge and practice to have difficult conversations kindly and confidently.

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NSKL Class - How to Have a Difficult Conversation Kindly
NSKL Class - How to Have a Difficult Conversation Kindly

Time & Location

Oct 05, 2021, 11:00 AM – 1:00 PM EDT

About the Event

Everyone has to have difficult conversation at some point. Leaders are expected to have them mor often. There is a misconception that Kind Leaders shy away from difficult conversations because those conversations have to be had in an unkind way. That is not the case. In fact, in order to eliminate fear and create trust, Kind Leaders must have difficult conversations often.

Class Overview:

In this New School for Kind Leaders (NSKL) class you will learn why, as leaders, we feel that some  conversations are difficult to have, and how the Five Key  Characteristics of Kind Leaders and the Three Key Kind Leader Practices  create the foundation for having difficult conversations kindly. You’ll  prepare for and practice having a difficult conversation, have the  difficult conversation, and then learn how to use the Five Steps Leaders  Take When Things Don’t Go Kindly to reflect on what happened and  improve for your next difficult conversation.

You'll receive materials such as the NSKL Difficult Conversation Planner, Five Steps Kind Leaders Take When Things Don't Go Kindly Worksheet and an Introspection/Reflection Journal to help you plan and reflect on your difficult conversation.

Class  Dates and Times

6 hours in total: October 5, 2021, October 12, 2021, October 17, 2021

Each of the three classes is from:

11:00 am - 1:00 pm ET (10:00 am - Noon CT, 8:00 am - 10 am PT)

Class Topics

Tuesday, October 5, 2021

Week 1: Why Difficult Conversations are so Difficult…

  • Meet your classmates, be introduced to your Practice Partner and learn the theory behind having difficult conversations kindly
  • Start to prepare for having a difficult conversation kindly

Tuesday, October 12, 2021

Week 2: Preparation and Practice for Your Difficult Conversation

  • During  this class, you'll use The NSKL Difficult Conversation Planner and be  guided through activities to help you prepare yourself (and the person  you are having the difficult conversation with) to Think, Speak and Act  Kindly throughout the difficult conversation.
  • You'll be given  instruction on tangible, specific things you can do and strategies you  can take to make sure your conversation goes kindly and has positive  results.

Tuesday, October 19, 2021

Week 3: Reflection, Introspection and Next Steps

  • In  this class you'll reflect on the difficult conversation that you had  between classes. You'll use the NSKL Five Steps Worksheet to evaluate  the conversation, what could have been kinder, and how to improve your  preparation and conversation next time.

Between classes, you  will have the support of your dedicated Practice Partner and The New  School for Kind Leaders Practice Community.

By the end of this class you will feel confident in your ability to:

• Prepare yourself – and others – to have a difficult conversation kindly

• Have a difficult conversation kindly

• Use your reflections on the conversation to deepen your Kind Leadership

Please note: To formally register and pay tuition for this class, please follow this link:

After you register, you will receive a separate Welcome email from  Karyn Ross. One week before class starts you will receive your Syllabus  and other class materials. One day before class starts, you will receive  a Zoom invite for all three class sessions. As soon as your register,  please mark your calendar to hold the dates and times.

Have questions or need more information?

Please contact Karyn Ross directly at  or at 1-630-881-3068.

We're  here to help you become confident and comfortable leading with kindness  and are happy to answer any and all questions so that you can get  started!

Everyone is welcome at The New School for Kind Leaders.  We practice Right-Sized Pricing, which means that no one will ever be  turned away based on financial circumstance. We ask that you make a  Tuition Contribution that is comfortable and affordable for you.  Suggested Tuition Contributions can be:

• Working individual (Company paying): $400.00 per class/workshop

• Working individual (Paying personally): $250.00 per class/workshop

• Not working: $125.00 per class/workshop

If  you are able, we also encourage you to add a Pay-It-Forward Tuition  Contribution to help offset costs for others who would like to attend  and are in less fortunate financial circumstances.

We are thankful and grateful for all Tuition Contributions!

This foundational class is taught by Karyn Ross, (author of the forthcoming book The Kind Leader: A Practical Guide to Eliminating Fear, Creating Trust and Leading with Kindness).

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